Privacy Policy
Last updated:
Introduction
Spyxmyghep respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our garden lighting and watering services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a consultation for garden lighting or watering systems
- Fill out contact forms on our website
- Subscribe to our newsletter or updates
- Purchase or inquire about our products and services
- Contact us via phone, email, or other communication methods
This personal information may include your name, email address, phone number, mailing address, property details, and project specifications related to garden lighting and watering installations.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we may collect information about the individual web pages you view, what websites or search terms referred you to our site, and how you interact with the site.
How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our garden lighting and watering services
- To process your requests for consultations, quotes, and installations
- To communicate with you about your projects, appointments, and service updates
- To send you information about our products, services, and promotions
- To improve our website, products, and customer service
- To analyze usage patterns and optimize our online presence
- To prevent fraudulent transactions and protect against unauthorized access
- To comply with legal obligations and resolve disputes
Disclosure of Your Information
We may share your information in the following situations:
- With service providers who assist us in operating our business, such as payment processors, installation contractors, and technology service providers
- With professional advisors including lawyers, accountants, and insurance providers
- To comply with legal obligations, court orders, or government requests
- To protect our rights, property, safety, and the rights of our customers and others
- In connection with a business transaction such as a merger, sale, or acquisition
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer technology, encrypted data transmission, secure servers, and restricted access to personal information.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
For customer records related to garden lighting and watering installations, we typically retain information for seven years to comply with warranty obligations and legal requirements.
Your Privacy Rights
Under Canadian privacy law, including PIPEDA, you have certain rights regarding your personal information:
- The right to access your personal information we hold
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to withdraw consent for certain uses of your information
- The right to object to processing of your personal information
- The right to receive a copy of your personal information in a portable format
To exercise these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
For more information about our use of cookies, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the last updated date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: contact@spyxmyghep.world
- By phone: +1 416-393-7131
- By mail: 789 Yonge St, Toronto, ON M4W 2G8, Canada